Terms of Use

Effective Date: 01-02-2025

Welcome to AKM Seafoods! These Terms of Use govern your access and use of our website www.akmseafoods.com and our services, including the purchase of seafood products (raw and cooked) with fast delivery. By using our platform, you agree to comply with these terms.

1. Acceptance of Terms

By accessing or using our website and services, you agree to these Terms of Use. If you do not agree with any part of these terms, please refrain from using our platform.

2. Eligibility

  • You must be at least 18 years old to place an order on our website.
  • By using our services, you confirm that all information provided is accurate and complete.

3. Ordering & Payment

  • Orders must be placed through our website [Insert Website URL].
  • We reserve the right to refuse or cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.
  • Payments can be made via Credit/Debit Cards, UPI, Net Banking, Wallets, or Cash on Delivery (if available).

4. Pricing & Promotions

  • All prices listed are in [Currency] and are subject to change without prior notice.
  • Promotional discounts, offers, and coupon codes are subject to terms and may be modified or withdrawn at any time.

5. Delivery & Shipping

  • Delivery Time: We provide same-day or next-day delivery based on the location and order time.
  • Delivery Locations: Available in selected regions [Mention Locations].
  • Failed Delivery: If a recipient is unavailable at the provided address, we may reschedule or cancel the order, and additional charges may apply.

6. Refund & Return Policy

  • Due to the perishable nature of seafood, returns are not accepted once the order is delivered.
  • If the product is damaged or spoiled upon arrival, customers must report the issue within 2 hours with photographic evidence.
  • Approved refunds will be processed within 5-7 business days to the original payment method.

7. User Conduct

You agree not to:

  • Use our website for fraudulent or illegal purposes.
  • Copy, distribute, or exploit any content from our website without permission.
  • Interfere with the website’s security, servers, or network.

8. Intellectual Property

  • All content, including logos, images, text, and trademarks, is the property of AKM Seafoods and is protected under copyright laws.
  • You may not use any part of our content without explicit permission.

9. Limitation of Liability

  • AKM Seafoods is not liable for any direct, indirect, or incidental damages resulting from the use of our website or services.
  • We do not guarantee uninterrupted service or error-free transactions.

10. Privacy & Data Protection

  • We collect and process user data in accordance with our Privacy Policy.
  • Personal data will not be shared with third parties without consent, except as required by law.

11. Termination of Use

We reserve the right to suspend or terminate your access to our website if you violate these Terms of Use or engage in activities that may harm our business.

12. Changes to Terms

AKM Seafoods may update these Terms of Use at any time. The latest version will be available on our website, and continued use of our services implies acceptance of the revised terms.

13. Contact Information

For any questions or concerns regarding these terms, please contact us at:
📧 Email: info@akmseafoods.com
📞 Phone: 91590 99991